How to Remove JS/SmootherWeb.A.5 Trojan horse?

Help me!!! I cannot eliminate JS/SmootherWeb.A.5 through Norton Antivirus. It is driving me crazy. Norton Antivirus keeps alerting me that JS/SmootherWeb.A.5 is active at the background of the system. But it cannot delete it. AVG only gives me 2 options “Protect me” and “Ignore threat”. When I choose the Delete option of antivirus software to deal with the threat, I am told that access is denied and the infection cannot be found. How to completely eradicate the threat?

JS/SmootherWeb.A.5 Description

JS/SmootherWeb.A.5 is a new type of Trojan horse that belongs to the TDSS family. It can infect a computer by exploiting operating system vulnerability and it has the ability to expose your computer to download other malware like Trojan horse Dropper.Generic8.AXHI Virus. The Trojan can root deeply and evade the removal of security tools installed with the system. Even though AVG can detect this type of virus, it won’t be able to remove it. The Trojan is created with a rootkit. With this rootkit, it can conceal itself and prevent itself from being detected or removed. That’s why many security tools can find it but cannot clear it.

Commonly, bad web habits can lead to invasion of this nasty Trojan horse. Users always get this Trojan by visiting infected websites, downloading free programs that contain malicious code, clicking on the unknown pop-up ads and opening the spam emails. Once installed, the threat creates some malicious files and modifies the computer settings. You may get many pop-up ads and you will be redirected to random pages over and over again. The slower and slower computer performance may be the most obvious symptom of this Trojan infection. The same as other malware, it’s capable of silently scanning and gathering private information and commercial files, such as online bank information, credit card details, identity details, email information and commercial site logon credentials. Remove JS/SmootherWeb.A.5 before it mess up your computer.

What if you do not remove JS/SmootherWeb.A.5

It deeply roots in the system and messes up your computer system unscrupulously. 2.It stops you from opening some application by corrupting the files. It changes browser settings and redirects browsers to malicious websites. 4.It can help remote hackers to access the compromised system for illicit purpose.

Note: JS/SmootherWeb.A.5 is a highly dangerous Trojan and it infects your computer through vulnerability or security program exploits. You can remove it either use the manual way or the automatic way.

How to Prevent JS/SmootherWeb.A.5 From Problem

JS/SmootherWeb.A.5 may come from malicious drive-by-download scripts from corrupted porn and shareware/ freeware websites. The spam email attachments and insecure downloads can also distribute the infection. 3.Do not click on undesirable advertisements or suspicious links. Open unknown email or download media files that contain the activation code of the virus.

Note: Since JS/SmootherWeb.A.5 can sneak into your computer in many ways, you need to be more careful when viewing websites, downloading programs or files or playing online games, etc. It may not help at all. To completely get rid of JS/SmootherWeb.A.5, follow the professional manual guide.

Manual removal instructions of This Trojan

This Trojan horse is so canny that it will first block your antivirus program from working, in order to avoid detection and removal by the antivirus program, so you can try manually removing it from the infected system. Please back up the important data and registry before you start the manual removal in case of any losses during the process. Guides below can help remove it manually:

Step 1. Change the Folder settings and show hidden files
(1). Click the Start button and go to Control Panel
(2). Click the Appearance and Personalization link
(3). Hit the Folder Options link
(4). Click the View tab in the Folder Options window
(5). Select the Show hidden files, folders, and drives under the Hidden files and folders category
(6). Click OK at the bottom of the Folder Options window.
Step 2. Delete the registry entries and files created by the Trojan.
(1). Remove the related registry entries
Open registry editor by clicking “Start” menu,typing “regedit” in the “Run” box and then clicking “OK” button.
While the Registry Editor is open, search for and delete the following registry entries showed below:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\[RANDOM CHARACTERS].exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “CertificateRevocation” =Random
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\Random.exe
(2). Locate and delete the relevant infected files of this Trojan.

%AllUsersProfile%\random.exe
%AppData%\Roaming\Microsoft\Windows\Templates\random.exe
%Temp%\random.exe
%AllUsersProfile%\Application Data\.dll HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Random “.exe”
Many Trojans can spread in a number of ways, so you should keep the following rules in mind to avoid being infected with them. Please get rid of it without delay as soon as you find it. After this Trojan horse is removed, you should pay much attention to your online habits in order to keep your computer away from malware, such as avoid downloading free software from websites that you don’t 100% trust. Currently, most of the malware have the ability to distribute themselves through hacked legal websites, freeware downloads, unknown links on web pages and spam email attachments. This threat is rather malicious because it offers a chance to hackers to control your computer remotely. What’s worse, its main purpose is to steal your important information and tend to gain financial benefit from you. In addition, don’t click on the pop-up ads or links in porn sites or other illicit websites because many viruses lurk there. Anyway, Trojan horse TDSS.CA should be cleaned up from your computer as quickly as possible. What's more, it's wise for you to install one professional malware removal tool to prevent any threats from attacking your computer.